Shipping policy

Shipping Policy of Physical Goods (Pamphlets and Playing Cards)

United States We ship to all 50 states via USPS. Orders are processed within 3–5 business days. Delivery typically takes 5–8 business days after shipment. Flat rate: $5.95.

Canada We ship to Canada via USPS First Class International. Orders are processed within 3–5 business days. Delivery typically takes 7–14 business days after shipment. Flat rate: $10.00. Customs duties and import taxes are the responsibility of the buyer.

International We ship to the United Kingdom, Ireland, Australia, New Zealand, Hong Kong, and Japan via USPS First Class International. Orders are processed within 3–5 business days. Delivery typically takes 14–28 business days after shipment. Flat rate: $17.00. Customs duties, import taxes, and VAT are the responsibility of the buyer. FIFTH FOLIO™ is not responsible for delays caused by customs processing.

Digital Products Digital products (Online Reader Access, Music Downloads, Gift Cards) are delivered electronically and are not subject to shipping charges or delivery times.

Order Tracking Tracking information will be provided via email once your order has shipped.

Lost or Delayed Shipments If your order has not arrived within the estimated delivery window, please contact us at email@lostmalaise.com. We will do our best to assist, but we are not responsible for delays caused by postal services or customs.